In all cases of orders, the delivery – receipt of the products is done exclusively to the buyer, who will have to pick up the order himself, showing his original identity or his passport and credit card, in case the purchase was made through it. Receipt of the order by a third party is prohibited, unless the buyer has authorized it legally and in writing. However, even in this case, the authorized person will have to show the above mentioned documents in order to complete the delivery of the products made by credit card. For the delivery of the respective order, the carrier is responsible, who in order to deliver the order on behalf of cbdoilshop.gr, must certify that the person receiving it is the same as the one who made it or legally authorized by it . The goods travel at cost and responsibility solely to the buyer.
2.SHIPPING COSTS – COD
Shipping costs to any point within the Greek Territory, regardless of the volume or weight of the products, amount to € 3.00 (excluding special promotions) and are valid for payment by credit card and by bank. Regarding the case of cash on delivery within Greece, the shipping costs amount to € 5.00. In case of receipt of your order from our store, you will not be charged with further costs. Shipping costs for Cyprus amount to € 10.00 for the option 10 – 14 days. For the 4 – 7 days option, the shipping costs amount to € 18.00.
Shipping costs over 25.00 euros are free only for Greece.
3.DELIVERY TIME – STOCK
Α. COUNTRY AND TIME OF DELIVERY
|Greece:||Within 1-5 working days|
|Cyprus:||Within 4-7 working days|
|Cyprus:||Within 10-14 working days|
Delivery time depends mainly on the availability of products. In exceptional cases and if the customer has been informed in advance, the delivery time may be extended. The delivery time of devices or products that are sent or are in the process of service by us, varies depending on the type of failure and the availability of spare parts. In this case you will be informed about the estimated delivery time by our company.
In the event that in our electronic directory For the product, the word “stock” is written below the price of the product, which means that it is ready to be shipped and shipped within the day or the next business day. In case the word “stock” is not indicated, then the shipment of the product is made within 2-4 working days. In case there is no stock and however an order is placed then the customer is informed accordingly.
4.POST OFFICE – COURIERS AND ORDER DELAY
The delivery of the products is done by cooperating courier companies such as ACS Courier or companies collaborating with the above company, in which cbdoilshop.gr promotes the personal data of the users so that the delivery and execution of the orders becomes possible. Please note that order delays may occur for the following reasons:
– In periods of extreme weather events, strikes or in case of force majeure that may affect the transport and delivery of the order to the final recipient – customer. From the moment the goods are delivered by cbdoilshop.gr to the cooperating transport company on behalf of the buyer, whether received by him or by his representative, we are released from any liability regarding delay, loss, damage or theft of their products or packaging.
– The product has already been removed and is not available for sale.
– In case it is impossible to communicate by phone or via email or sms with the customer, such as regarding e.g. There is a problem with your order, either with regard to the product or its payment.
In most cases cbdoilshop.gr will contact the customer for information or to provide him with an alternative solution.